Ask About References:
Manufacturers and their representatives can provide the names of building managers,
plumbers, or other users who have installed their products. A good performance record is
the single most important indicator of quality. Manufacturers have changed their models of
low-consumption toilet models considerably since their introduction. Don't be misled by
reports of poor performance by old low-consumption toilet models which have been
discontinued. Make your decisions based on current models.
Ask About Performance Tests:
The American National Standards Institute (ANSI) designs minimum performance tests and
standards for low-consumption toilets. If you have any doubt about a model's performance,
ask to see the manufacturer's performance testing data.
Ask About Guarantees and Returns:
Some manufacturers may offer guarantees that their products will perform well or will not
leak for many years. Also, before purchasing, ask about the seller's return policy.